HOTLINE

If you have a defective product claim please contact the service hotline mentioned below

For ePure (DECT or Mobile Accessories), BTouch and eSense, please contact us at:

e-mail: helpline[at]swissvoice.net

Or by telephone (toll free) at:

Austria: 00800-10181010 (8.00 to 20.00)

Canada: 011800-10181010

France: 00800-10181010 (8.00 to 20.00)

Germany: 00800-10181010 (8.00 to 20.00)

Ireland: 00800-10181010 (8.00 to 20.00)

Italy: 00800-10181010 (8.00 to 20.00)

Netherlands: 00800-10181010 (8.00 to 20.00)

Poland: 00800-10181010 (8.00 to 20.00)

Portugal: 00800-10181010 (7.00 to 19.00)

Spain: 00800-10181010 (8.00 to 20.00)

Switzerland: 00800-10181010 (8.00 to 20.00)

United Kingdom: 00800-10181010 (7.00 to 19.00)

United States of America:  1-866 - 823 8920 or 011800-10181010

Russia: 810800-10181010 or 858800-10181010

For other products:

Germany
Hotline for repairs, spare parts, technical requests and guarantee completion
Monday to Friday from 9 am to 6 pm
Phone: 0180 55 82 888 (€ 0.14 / Min.)
E-mail: support-de[at]swissvoice.net

France
 Hotline for repairs, spare parts, technical requests and guarantee completion
(only for products sold since year 2007)

Monday to Friday from 9 am to 6 pm
Phone: 0892 700 493 (€ 0.34 / Min.)
E-mail: support-fr[at]swissvoice.net

Switzerland
Hotline for repairs, spare parts, technical requests and guarantee completion
Monday until Friday from 8 am h to 12 am || 1 pm to 5 pm:
Phone: 0848 222 848 (local call cost)
E-mail: swissvoice[at]fastlog.ch