If you have a defective product claim please contact the service hotline mentioned below

Germany
Hotline for repairs, spare parts, technical requests and guarantee completion
Monday to Friday from 9 am to 6 pm
Phone: 0180 55 82 888 (€ 0.14 / Min.)
E-mail: support-de[at]swissvoice.net

France
Hotline for repairs, spare parts, technical requests and guarantee completion

(only for products sold since year 2007)

Monday to Friday from 9 am to 6 pm
Phone: 0892 700 493 (€ 0.34 / Min.)
E-mail: support-fr[at]swissvoice.net

Switzerland
Hotline for repairs, spare parts, technical requests and guarantee completion

Monday until Friday from 8 am h to 12 am || 1 pm to 5 pm:
Phone: 0848 222 848 (local call cost)
E-mail: swissvoice[at]fastlog.ch